SALESPERSON DEVIANT BEHAVIOR IN INDONESIAN RESTAURANT SERVICE ATTENDANTS

Socially Deviant Behavior

(Author) A. self-administered questionnaire was used to'compare Tselected driving, personality, and psychosocial variables 'of 306 convicted male drunk drivers with those of 289 alcoholics and 269 controls. She drunk driver group fell between the other,groups on many parameters but resembled the control groUp on as many others. While some 40% of the drunk drivers appeareA to be alcoholics, they...

Examining the effect of salesperson service behavior in a competitive context

While few scholars debate the importance of doing things to improve the quality of the buyer–seller relationship, little is known about what salespeople can do after the point of the initial sale to enhance customer satisfaction and trust. On the basis of extensive exploratory interviews across professional selling domains, this research develops a set of behaviors, referred to here as “salespe...

Domestic Violence and Deviant Behavior

Sexually deviant behavior in expectant fathers.

A group of 91 expectant fathers examined in a court psychiatric clinic is compared with a group of 91 nonexpectant married males equated for age, race, and year of arrest. The hypothesis that sexually deviant reactions are more frequent in expectant fathers is statistically substantiated. Other findings are reported and discussed including the frequent occurrence of sexual offenses during the w...

Impulsive, Disinhibited Behavior—Dining in a Restaurant

Dining in a restaurant with a loved one who has dementia can be an ordeal, especially if the expectations of the caregiver do not match those of the patient and the restaurant environment is not suitable for patients with dementia. The size of the dining area, lighting, background music or noise, décor of the room, number of customers, variety of the items on the menu, number of plates and cutl...